At KIRAT Global Crafts, we are committed to delivering your orders safely and on time across India.

Order Processing Time

All orders are processed within 24–48 hours after confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Timeline

Once dispatched, the estimated delivery time is:

• Metro Cities: 3–5 business days

• Other Locations: 4–7 business days

Delivery timelines may vary due to unforeseen circumstances such as weather conditions, festivals, or courier delays.

Shipping Charges

• Free Shipping on orders above ₹299

• A flat ₹50 shipping fee is applicable on orders below ₹299

The applicable shipping charges will be shown at checkout before payment.

Prepaid vs Cash on Delivery (COD)

We offer both Prepaid and Cash on Delivery (COD) options for your convenience.

• Prepaid orders are shipped on priority and reach you faster.

• COD orders may take a little longer due to courier processing timelines.

For the fastest delivery experience, we recommend prepaid payment.

Delivery Locations

We currently ship across India.

Order Tracking

Once your order is shipped, you will receive:

• A shipping confirmation via email/SMS

• Tracking details to monitor your delivery status

Delayed or Failed Delivery

Delays may occur due to:

• Incorrect or incomplete address

• Customer not available at the time of delivery

• Natural or logistical issues beyond our control

In such cases, our support team will assist you.

Re-shipping of Returned Orders

If an order is returned due to:

• Incorrect address

• Customer unavailable

• Order refusal

The customer will be required to pay the re-shipping charges.

Damaged Package

If you receive a damaged parcel:

• Please record an unboxing video

• Contact us within 48 hours of delivery

Contact Us

For any shipping-related queries, feel free to reach out:

Email: Info@kiratco.com

Phone: +91 8527133345